Your Privacy Is Our First Priority

01 Introduction and Scope of Policy

77j7 ("we", "us", or "the platform") provides a safe and reliable online betting and casino service for players in Bangladesh. When you use the 77j7 website, open an account, or use any of our services, you agree to the terms of this privacy policy.

The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and under what circumstances we share it with third parties. We believe transparency about data is the foundation of user trust.

This privacy policy applies to the 77j7 main website, mobile browser version, and all related services. If you do not agree with this policy, please refrain from using our services and contact our support team for assistance.

02 Information We Collect

At various stages of using the 77j7 platform, we may collect the following types of information:

2.1 Information You Provide Directly

• Full name, date of birth, and national identity card details (for age verification)
• Email address and contact information
• Account username and password (stored in encrypted form)
• Transaction records via bKash, Nagad, Rocket, or bank transfer
• Information you share in support chat

2.2 Automatically Collected Information

• IP address and device type
• Browser type and operating system
• Site access time, page visit history, and session duration
• Information obtained from cookies and similar tracking technologies
• Gaming activity logs and transaction history

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may occasionally verify information through trusted third parties. This process is always conducted within the relevant legal framework.

03 Purposes of Using Your Information

77j7 uses the information you provide for the following specific purposes:

• Account Management: To create and verify accounts and ensure secure login.
• Service Delivery: To operate betting, casino games, and other features smoothly.
• Financial Transaction Processing: To complete secure deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: To resolve your issues quickly through 24/7 live chat support in Bengali.
• Bonuses and Promotions: To correctly deliver welcome bonuses, cashback, and VIP benefits.
• Security and Fraud Prevention: To detect suspicious activity and ensure platform safety.
• Legal Compliance: To comply with applicable laws and regulations and meet the requirements of relevant authorities.
• Service Improvement: To further improve the user experience and add new features.

We never sell your information or share it with unauthorized third parties for marketing purposes.

04 Data Storage and Security

77j7 gives the highest importance to protecting your personal information. We use industry-standard security technologies, including:

• Use of SSL/TLS encryption technology for all data transmission
• Advanced hashing algorithms for password storage
• Encryption of data stored on servers
• Regular security audits and vulnerability testing
• Firewall and access control systems to prevent unauthorized access

4.1 Data Retention Period

We will retain your information for as long as your account is active and for as long as necessary to meet legal requirements. Even after an account is closed, certain information may be retained for a specified period in accordance with legal obligations.

However, we acknowledge that it is not possible to guarantee complete security of data transmission over the internet. Therefore, it is your responsibility to keep your account password confidential and to log out after use.

05 Sharing Information with Third Parties

77j7 may share your information with third parties in specific circumstances. However, this is always limited, purpose-specific, and within the scope of this privacy policy:

5.1 Payment Processors

Necessary financial information is shared with the relevant payment gateway providers to complete transactions via bKash, Nagad, Rocket, and bank transfer. All such parties operate according to their own privacy policies and security standards.

5.2 Technology and Service Providers

Our partners may have limited access to information for the purpose of managing game software (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, Ezugi, etc.) and technical services. They may only use this information in accordance with our instructions.

5.3 Disclosure for Legal Reasons

If legally required to do so, such as by a court order, a request from an investigative authority, or the need to comply with applicable law, we may share information with the relevant authorities.

5.4 Business Restructuring

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred to the relevant parties, subject to the terms of this policy.

06 Cookies and Tracking Technologies

The 77j7 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience using the site.

6.1 Types of Cookies We Use

• Essential Cookies: Essential for the basic operation of the platform, such as maintaining login sessions.
• Functionality Cookies: Used to remember your preferences and provide a personalized experience.
• Analytics Cookies: Help improve services by analyzing patterns of site usage.

You can control or disable cookies from your browser settings. However, disabling certain cookies may limit some features of the site.

07 Your Rights and Choices

As a 77j7 user, you have some important rights regarding your own information:

• Data Access: You may request to know what information we hold about you.
• Data Correction: You may request correction of incorrect or incomplete information in your account.
• Data Deletion: You have the right to request deletion of your personal information in certain circumstances (subject to legal obligations).
• Objection to Processing: You have the right to object to the processing of your information in specific cases.
• Withdrawal from Marketing Communications: You may unsubscribe at any time to stop receiving promotional emails or messages.

For any request related to these rights, please contact our support team via live chat or email. We will make every effort to respond to your request within a reasonable time.

08 Age Verification and Protection of Minors

The 77j7 platform is for users aged 21 and above only. We do not knowingly collect information from minors, and their participation on the platform is strictly prohibited.

An age verification process is implemented at the time of registration. If for any reason we become aware that a minor is using our services, we will immediately close that account and delete the information collected.

If you believe a minor is using our platform, please contact us immediately.

09 International Transfer of Data

Our servers and technology infrastructure may be located in various places around the world. As a result, your information may be transferred and processed internationally.

For any such transfer, we ensure that your information will remain under appropriate protection measures and that industry-standard security protocols will be followed. We make no compromises on data protection.

10 Policy Changes and Updates

77j7 may review and update this privacy policy from time to time. This may be necessary due to security improvements, addition of new services, or legal changes.

If there are significant changes, we will notify registered users by email and clearly state the update date on this page. Continued use of the platform after changes will be considered as your agreement to the revised policy.

We therefore recommend that you visit this page regularly and stay informed about the latest privacy policy.

11 Responsible Gaming and Data Protection

77j7 is committed not only to data protection but also to ensuring responsible gaming. We may monitor users' gaming behavior and, where necessary, offer the option of self-exclusion or setting limits.

Your gaming data and behavioral data are used solely to ensure your protection and a safe playing environment. To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: Direct support in Bengali available 24/7

We will make every effort to respond to your request within a reasonable time. Your privacy is of the utmost importance to us and we take every concern you raise with the seriousness it deserves.